Family Services

As a response to growing concerns about COVID-19 (Coronavirus) and in order to keep community members and staff safe, SEVCA will revise program delivery for all programs, as follows:  All requests for services and appointments will be handled strictly by telephone or other methods not requiring in-person contact, and all SEVCA offices and program sites will be closed to the public. 


Phone calls from SEVCA may now be listed as coming from a 'PRIVATE' phone number. This MAY BE SEVCA: our staff are now working from home and will be returning calls from personal phone numbers which MAY appear as 'PRIVATE.'

SEVCA Family Services will continue to offer our housing & fuel/utility assistance programs as well as crisis intervention services. Vouchers for our Good Buy Thrift stores are available and, once issued, Good Buy will call client to schedule an appointment for a one-on-one.

Please contact family services at 800-464-9951 or your local satellite office.

This page and the front page of our website will be updated regularly in order to offer up to date information about SEVCA program delivery.


THE FAMILY SERVICES MISSION: Family Services educates and empowers community members by providing resources that offer sustainable alternatives to households in crisis. Delivered with compassion and respect, our efforts help weave a stronger fabric of support in our communities.

SEVCA’s Family Services / Crisis Resolution Program is our first line of defense in the War on Poverty. The Family Services (FS) staff provides help for families and individuals who are experiencing life-changing emergencies through crisis resolution programs that provide financial assistance, short-term case management, service linkage, and advocacy. Balancing all roles, the FS Outreach Workers serve as advocates, negotiators, counselors, mediators, confidantes, and all-around ‘string pullers.’ For homeless households or those at risk of homelessness, they are able to help with Housing Assistance to prevent eviction or help families obtain affordable housing. Their skills may be all that stand between a person and the street (or even freezing to death).

“The test of our progress is not whether we add more to the abundance of those who have much; it is whether we provide enough for those who have too little.”

Franklin Delano Roosevelt, 1937