Donations Needed for SEVCA’s Care for Kids & Families Collection Drive

SEVCA’s “Good Buy” Thrift Stores are now offering customers the opportunity to give to local kids and families in need and get something back at the same time. From February 1 through March 31, everyone who donates personal care items to SEVCA’s “Care for Kids & Families” Collection Drive will receive 10% off any purchase at our Good Buy Stores. Diapers, baby formula, shampoo, and toothpaste are some of the items urgently needed by local homeless shelters and food shelves to distribute to families in need.

“The Good Buy Stores already provide a service to our communities by offering low-cost clothing, furniture, and household goods (and free clothing and furniture for families in crisis), but we wanted to do more,” said Darline Rhoades, SEVCA’s Thrift Stores Director. “A lot of people think about donating food, but it turns out that one of the biggest unmet needs in our area is actually for baby care and personal care products.”

Items collected will be distributed through the Upper Valley Haven in White River Junction, Our Place Drop-in Center in Bellows Falls, and the Springfield Family Center. These organizations offer groceries, meals, and shelter to hundreds of families in crisis every month, but often come up short when it comes to providing the personal care essentials most people take for granted.

Samantha Lane, Administrative Coordinator for the Springfield Family Center, said that many area organizations are experiencing an uptick in people seeking their help. They operate a day shelter for the homeless (with showers), daily meals, and a food shelf, among other services. Lane said that in December alone, 482 households (624 individuals) utilized the food shelf, 586 people received daily meals, and 68 people used the day shelter showers. Personal hygiene products are in high demand. “If these products are available through the food shelf, they go in a matter of minutes…these are the items we struggle the most to provide,” Lane said. Although many organizations sponsor food drives to benefit the Springfield Family Center, “Most people don’t think about donating personal hygiene products; they don’t realize how badly we need them.” She said that every donation helps, and they are grateful to be one of the beneficiaries for the “Good Buy” Thrift Store’s collection drive.

Jennifer Fontaine, Director of Operations at the Upper Valley Haven, said that personal care items are in high demand among their clients as well. The Haven serves 1,200-1,300 people per month at its food shelf, and up to 38 individuals in its regular and seasonal shelters and 8 families in its family shelter on any given night. “We don’t have the money to spend on these items, but there’s a huge need. People can’t take care of themselves without things like toothpaste or shampoo; plus, a lot of these items, like diapers and tampons, are really expensive,” she said. “These are things that people can’t use their 3SquaresVT benefits to purchase.” 

Items needed for the Care for Kids & Families Collection Drive include disposable diapers (especially sizes 3, 4, & 5), baby wipes, infant formula, baby lotion and powder, shampoo and conditioner, toothpaste and toothbrushes, deodorant, soap, feminine products, tissues (Kleenex) and toilet paper. “Good Buy” Store locations in Springfield, White River Junction, and Bellows Falls are all accepting donations. Customers may shop when they drop off their contribution or use their 10% discount during a future visit. The location, hours, and contact information for the stores can be found at or by calling SEVCA at (800) 464-9951.


Free tax preparation from VITA will maximize your refund!

Appointments Available Now !

Westminster, VT— Income-eligible Winsor and Windham County residents can now schedule an appointment for free tax preparation assistance through the Volunteer Income Tax Assistance (VITA) program, offered by SEVCA in collaboration with Granite United Way. SEVCA has experienced, IRS-certified volunteers trained and ready to prepare tax returns for area taxpayers with household income up to $54,000. Appointments are available in Westminster, White River Junction, and Windsor starting January 29 and continuing through the second week of April. Residents of nearby communities in New Hampshire may also make appointments at these sites.

VITA volunteers can help with special credits, such as the Earned Income Tax  and the Affordable Care Act’s Premium Tax Credits.  They also prepare Vermont income tax returns, property tax adjustments and renter’s rebate claims. In addition to free tax return assistance, VITA sites offer free electronic filing. Individuals taking advantage of the e-file program receive their refunds in half the time compared to returns filed on paper — even faster, when tax refunds are deposited directly into a bank account.

SEVCA will provide free tax assistance by appointment only at the following locations: 

  • SEVCA’s main office in Westminster on Tuesdays (daytime appointments)
  • St. Paul’s Episcopal Church in White River Junction on Mondays
  • Windsor Resource Connection Center on Thursdays

Appointments in Westminster can be made by calling 800-464-9951. For appointments at White River Junction or Windsor locations, call 866-444-4211 (or simply 2-1-1 from a NH phone), or use the online scheduling system at Go to “Schedule an appointment now” and navigate to the White River Junction or Windsor site listing.

For More Information, Contact: Leslie Wood;  This email address is being protected from spambots. You need JavaScript enabled to view it.;   (802) 722-4575 X199


Visit SEVCA's Good Buy Store for Last Minute Holiday Shopping!

Ever have the feeling of being overwhelmed by the craziness of holiday shopping?  How about getting back to basics? You don’t have to spend a lot when you shop at SEVCA’s Good Buy Thrift Stores in Hartford, Springfield, and Bellows Falls, but you’re sure to find something wonderful for everyone on your list. And you’ll be doing your part for the environment by reusing items that still have a lot of life left in them.

You’ll also feel great knowing that your purchases are helping SEVCA do great things in your community—like providing volunteer opportunities for people who need work experience to get that first job, or people with disabilities who want to show they have a lot to contribute, too. SEVCA’s Thrift Stores also give thousands of dollars’ worth of free furniture and clothing to local families in crisis every year—donations are often used to help a formerly homeless family furnish their new apartment, or to provide clothing for someone who just lost everything in a fire. Supporting the Thrift Stores with your donations and your purchases is a great way to contribute to your local economy and the well-being of your neighbors at the same time.

What will you find at the Good Buy Store? Almost everything you need: clothing for the whole family, small appliances, glassware, fine china, furniture, paintings, books, cds, toys, and loads of holiday decorations. Telos Whitfield, Store Manager at the Springfield and Bellows Falls locations, said that someone recently came into the store and bought a fully decorated artificial Christmas tree for $15! She says the Thrift Stores honor many holiday traditions, and often have Hanukkah and solstice decorations on offer as well.

“The stores offer a real treasure hunt for our shoppers!” Telos exclaimed. “It’s really enjoyable for people to discover something really wonderful that they never expected to find.” The stores have an Antiques and Collectibles section that is packed with such treasures. A few examples at the Springfield store:  a vintage print of George Washington, an Elvis collector’s plate, an art deco bureau, an old steamer trunk, and an edition of the First Ladies Cookbook: Favorite Recipes of all the Presidents of the United States (1982). There is also original artwork, fine china, and jewelry.

Many new or almost-new items are available in all the stores, according to Director of Good Buy Thrift Stores, Darline Rhoades--and some of the best quality clothing is put out just for the holiday season, including a substantial selection of brand name clothing donated by faculty, staff, and students at Dartmouth College. “This means that our customers can purchase high-end, quality clothing that they couldn’t otherwise afford,” she says, “and that makes them feel good!” The stores have so many loyal, frequent customers, that Darline says they function like community centers or even an extended family….one where everyone seems to find just what they’re looking for to enrich their lives, whether it’s a kind word, a friendly face, or something more grand: “Recently we had a piano in the Hartford store,” she recalls, “And one of the customers stopped in that day and decided it was just what she was looking for so that her grandsons could take lessons!”

Stop by and check out what’s for sale from 10 a.m. to 4 p.m., Monday through Saturday. You can find our store locations and contact information here: SEVCA also gladly accepts donations of items in good condition (except for beds and mattresses), and can even arrange to pick up a furniture donation at no cost to you.  Anyone with questions about what to donate should call ahead and ask a staff member. 

TS customer Nancy 2017 vertical


Thank You For Caring!

Contributions from Local Partners Make Our World Go 'Round

Thank you Springfield Food Cooperative! The Co-op is raising funds for SEVCA throughout the month of December through its “Change for Change” program. The program collects donations from its customers by asking them to “round up” the amount they pay for their purchases to the next whole dollar amount. Remember to shop at the Co-op this month and contribute to a great cause. Those pennies really add up to “change” in your community!

Thank you Marlboro College staff!  During a Day of Service at Marlboro College, a crew of volunteers cut, split, and delivered a truckload of wood for SEVCA. The wood will be distributed to households who are financially struggling and facing imminent loss of their heat this winter. It will help keep many families warm while awaiting a fuel or wood delivery provided through SEVCA’s Crisis Fuel program. We very much appreciate this continued support from the College to alleviate hardship for our neighbors in need!

Thank you to Brenda Eno and her students from Bellows Falls Union High School, who come by every year to help SEVCA stuff envelopes for our Annual Appeal, which helps us raise many thousands of dollars annually. We love hosting this enthusiastic group of young people—thank you for your helping hands! 

SpringfldCo op

Hannah at the checkout at Springfield Food Cooperative, where customers are being asked to “round up” their
purchases this month to benefit SEVCA. 

Facing a Heating Emergency? You may qualify for Crisis Fuel

The nights are getting longer and there’s a chill in the air-- it’s time for everyone to bundle up against the cold when venturing outdoors. But for those who can’t afford to heat their homes adequately, that chill is inescapable and they need to bundle up indoors, too. In fact, households with low incomes spend an average of about $2,000 more than they can afford on energy costs every year. While many get some assistance through the state’s Seasonal Fuel program, what happens when that’s not enough? For low-income households facing a heating emergency, the Crisis Fuel program can be their lifeline. And, as of November 27, that lifeline is available to those who qualify.

                “Depending on how cold the winter is, anywhere from 800 – 1,600 households may need Crisis Fuel assistance in Windham and Windsor Counties,” said Pat Burke, Director of SEVCA’s Family Services Program. “We do our best to make sure no one in need has to go without heat.”  SEVCA can also arrange an emergency furnace repair or replacement for homeowners whose furnaces stop working or become unsafe to operate.

                To be eligible for Crisis Fuel assistance, households must have had extenuating circumstances that led to the heating emergency and income at or below 200% of the Federal Poverty Level (FPL), which is based on household size; e.g., $4,100/month (gross) for a family of four. Most households must first apply for and receive Seasonal Fuel assistance before they can be considered for Crisis Fuel. Only households between 185% and 200% of FPL are eligible for Crisis Fuel without having to apply for Seasonal Fuel assistance (since they don’t qualify for Seasonal Fuel). Burke urges all qualified households to apply as soon as possible for the Seasonal Fuel program, so that their application for Crisis Fuel, should they need it, is not delayed.

                Generally, only one Crisis Fuel assist is provided per household receiving Seasonal Fuel assistance per year (two assists for those who don’t qualify).      For more information, call SEVCA toll-free at (800) 464-9951 between 8:00 a.m. and 4:30 p.m. Monday – Friday. Crisis Fuel Assistance is available from November 27 until sometime in early April.

                To help bridge the gap between what is covered by the state’s Crisis Fuel program and what is needed by a particular family in crisis, SEVCA raises money through grants and donations. To help keep low-income families warm this winter, individuals may donate to our “Share the Warmth” fund online at Checks may also be sent to 91 Buck Drive, Westminster, VT 05158.



Northern Windham County:   (800) 464-9951 (toll-free)

Brattleboro area:  (802) 254-2795

Springfield area: (802) 885-6153

White River Junction area: (802) 295-5215.

Crisis Fuel Assistance on weekends and holidays ONLY: 1-866-331-7741,

Furnace repair or replacement assistance on weekends, holidays, or for after-hours emergencies: 1-877-295-7998.

To apply for Seasonal Fuel, apply online at or call (800) 479-6151. 


“If SEVCA hadn’t provided heat this winter, I might not be alive to write this.”

SEVCA Client